About Susan

I’m a marketing strategist, web and graphic designer with 20 years of experience, and I truly enjoy helping small businesses adopt technology to move them forward on a successful path with marketing.

My approach focuses on ensuring your message is on point, with a clear strategy for meeting your goals and reaching your audience. I’m a collaborative partner and a thoughtful advisor, and will work closely with you to find unique solutions to help your business thrive.

While this is a sole proprietor business, it’s unfair to attribute all the creativity and skills to one person. I am the project lead, and the face of the company, but I also team with a talented and experienced web developer and a creative illustrator, so you get the quality service and final product you need.

Susan Chouinard, Owner


When we decided to upgrade our website in mid-2018, we had only a vague idea of what we wanted. The new website had to be better than our outdated website; it had to be professional and represent a law office, whilst also showcasing our beautiful island.

We thankfully hired Susan to build our website. She assisted us with more than just the design and aesthetics of the website. She gave us advice on how to write the text so the search engines would rank our website higher. She found images that reflected our business and vision and worked with us to create a dynamic, user-friendly website.

Beyond this, she has patiently fixed many of the behind-the-scenes issues created by past web designers; helped us to switch to companies that provided better service for less money, and took care of the more technical elements of which we had no idea, leaving us with more time to focus on how to represent our business on the website platform.

Susan also arranged for us to receive weekly and monthly updates on the website traffic, along with other pertinent information. Throughout the process, Susan has remained friendly and professional. We continue to use her services for content updates and other technical elements.

We have no hesitation in recommending Susan Chouinard for your website creation, design and ongoing maintenance requirements.Hawaii Document Service

Susan led the effort on developing one of the very best real estate websites in Hawaii. Her work says all… she is fantastic.Tomoko Matsumoto - Owner/Principal Broker at Hapuna Realty
I’ve worked with Susan for many years and recommend her highly. Her calm demeanor, attention to detail and quality of work make Susan a pleasure to work with. Whenever I’ve asked Susan to work on something – she is positive, available and ensures I am satisfied completely with the finished product.

Furthermore I’ve recommended Susan to people I work with personally, I wouldn’t have done this if I didn’t strongly believe in the work Susan does and her ability to deliver.Marco Silva - Real Estate Broker at Coldwell Banker Island Properties

As the Owner of a Landscape Architectural firm I needed a sharp website and new branding to make my business stand out. With over 28 years of experience to showcase it was quite a feat but Susan made it extremely simple. Th process was quick and affordable. She does great work and I would highly recommend her to anyone!
Mark Mahaney - President at Mahaney Environmental Design
I hired Susan two separate times to create our website over the last 15 years. Both times I was extremely pleased with the end product and the process to get there.

Susan listens and offers many suggestions and ideas on how to create a website that not only draws clients in but also showcases our work.

She recommended we have a video on our site to help with our search ranking and then set up a meeting with a great videographer. We are super thrilled with both our website and the video.

One of our current clients told us they loved our website and had memorized many of the things on it! You can’t get better feedback than that!

Thank you Susan for a job well done!Susan Moss, ASID, LEED AP - President Trans-Pacific Design

Susan is a talented marketing person with an unusual mix of creative expertise coupled with excellent technical skills. In other words, not only can she visualize what message and design would be impactful, she can actually create the finished product! That is an wonderfully broad spectrum of skill proficiency. I have enjoyed working with Susan at Clark Realty Corporation and intend to keep leveraging her talents for future marketing projects.Beth Richardson - Senior Vice President of Sales at Clark Realty Corporation
Susan has done so much for me in the area of business marketing and consulting. She knows so much about the industry and really figured out what we wanted to focus on building and mapped out a plan of how to get there. Also, along the way I have had so many questions and she is patient with us and helping answer anything we ask and she looks for ways to solve our problems.

I am lucky that she is working with us and we continue to work together on the vision we have for the business online and what she can do to help us.Matt & Fabienne Bisaro - Mountain Road Cycles

As our previous Director of Web Services Susan has performed an incredible job of guiding our website through several generations of change and Web Technology and has always kept us on top of our competition. I can strongly recommend her as one who keeps up with the latest in technologies and one who continues to develop first class solutions.Frank Goodale - President, Clark Realty Corporation